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Upgrading System Center Service Manager from 2010 to 2012
Thursday, December 13, 2012 from 12:00 PM to 12:30 PM (EST)
While Service Manager 2012 includes much-improved features and functionality, careful planning is required to ensure a smooth transition from 2010. This session covers those planning considerations, including considerations for setting up a move to production environment, preparing for an in-place upgrade, connectors, and new hardware and software prerequisites. The session will include tips and tricks from the field based on our experience with the upgrade process.
With offices in Seattle and Philadelphia, Acceleres specializes in Microsoft® System Center Service Manager and Orchestrator implementation and training; we are the Service Delivery & Automation Specialists™. Leverage our industry-leading technical and process implementation experience to get farther, faster through our exclusive role-based training, virtual labs and ITIL® Expert consultants.